Boost customer experience with flawless communication flows
Keep your clients in the loop at all times. Automated communication, fully branded customer portal, track-and-trace, proof of service,… it's all there. Because happy customers are loyal customers.

Effortless and flawless customer communication
Customer notifications Send automatic SMS and email notifications. Inform your customers about ETAs and let them know when you’re on the way
Live tracking Never let customers wait for you by sending them a link to track the technician’s location and progress in real time
Proof of Service Automatically send service summaries to customers when the service is completed to reduce incoming customer queries
Messaging and feedback Engage with customers by letting them send messages, feedback and ratings to your mobile team or back office
Service scheduling options Make customer contact fast and efficient. Let customers accept or reject proposed appointments online
Tailor-made customer portal You choose the functionalities. Customize your portal to your company’s look and feel so you can provide a stellar customer experience.
Customer notifications
- Configure email and SMS templates.
- Communicate date of appointments, ETAs and other job information in one single click.
- Automatically inform customers when your technician is on his way.
- Customise the look and feel in line with your own brand experience.

📅 Digitale afspraakbevestigingen
cccc

📶 Offline zonder zorgen
Slechte of geen verbinding? Geen probleem. De app blijft gewoon werken en alles wordt lokaal opgeslagen. Zodra er weer verbinding is, worden alle gegevens automatisch gesynchroniseerd. Zo werk je altijd betrouwbaar, waar je ook bent.

📩 Digitale handtekening en automatisch rapport
Bij afronden tekent de klant digitaal en ontvangt automatisch een samenvatting van de uitgevoerde diensten — direct in de mailbox. Zo voorkom je discussies achteraf.
Movetex Planning Software verstuurt een professioneel rapport met tijdsregistraties, materiaalverbruik, foto’s, opmerkingen en de handtekening van de klant — volledig configureerbaar en altijd in jouw huisstijl.

📡 Live opvolging en last minute wijzigingen
Vanuit de backoffice volg je live al je medewerkers van de buitendienst. Je ziet hun locaties in realtime, wie bezig is en wie vertraging heeft. Planners behouden het overzicht en grijpen in waar nodig.
Dringende interventies of last minute wijzigingen plant de backoffice snel in, meteen zichtbaar in de app van de buitendienst. Geen telefoons, geen tijdverlies.

Tailor-made customer portal
- Deliver effortless but superior customer experience.
- Deliver all the job information before the appointment.
- Track & trace provides real-time updates on the day of the appointment.
- Enable customers to communicate with technicians and your back office.
- Collect feedback and deliver Proof of Service when the jobs is done.
- Customise your customer portal by selecting only the functionalities you need, all in your own look & feel.

Movetex Services offers more… much more!
Smart Planning Support your dispatchers throughout the entire ticketing flow and save a bunch of time. Start optimising your scheduling processes to lower operational costs. Discover
Mobile Workforce App Boost productivity by providing technicians with all the necessary tools in our mobile workforce app. Give dispatchers an overview with live tracking and ticket feedback. Discover
Software Integrations Integrate your existing ERP, CRM or other tools with our planning software to avoid double work and enhance your efficiency of working. Discover